We are writing to commend the service we received when deciding to purchase the TV Ears Voice Clarifying TV Speaker. We are incredibly impressed with the support we received from David and Jose. Last Wednesday, we called your company and asked Jose if you had a unit that is comparable to our old tv ears unit. He suggested this unit and was so patient and helpful. We received the unit on Saturday pm. We set up the unit and it would not work the way the old unit did so I called support this morning. David answered the call and was incredibly helpful and patient. He had us give him the old tv model number and walked us through setting the new ears so that we could use our remote to mute and adjust the volume. This was a necessity because we keep the unit behind us and it was a challenge to keep reaching back to adjust volume and to mute button. Thank you from satisfied customers,
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